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Privacy Policy

Last Updated and Effective: October 21, 2022

Vivanos Health, Inc. (“Vivanos”) is a diabetes management platform whose goal is to provide tools to reverse Type II Diabetes in underserved populations through technology . Vivanos respects your privacy. This policy explains what personal information we collect on our website (https://vivanoshealth.com) and through our app (Vivanos Health) (our “Services”) and how we use and share that information. This policy may change from time to time. When we revise this privacy policy, we will update the effective date listed above. Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect

We collect information from you directly when you provide it to us, automatically as you use our Services, and from third-parties, such as doctors and your Primary Care Provider, that may share it with us. The information we collect may include the following:

  • Basic account information, including first name, last name, email address, date of birth, username, and password.   

  • Health information, including meal logs, blood sugar measurements and other behavioral data. Some of this information may be classified as sensitive personal information. We may also infer certain health and body information from the information we collect (e.g., we may infer a diabetes risk from a combination of the personal information we collect about you).

  • Location information, including real-time geographic location of your mobile device. We do not collect your location information when you are not using our Services.

  • Device information and technical data from the devices you use to access our Services. This includes information collected by the device, such as the health and geolocation information described above, and data about the device itself. We may also collect IP addresses, browser type, operating system, cookies, web beacons, clear gifts, and other technology on the device you use to access the Services.

  • Usage data, including information about how you use our Services, such as how often you use our Services, the time of day in which you use our Services, the specific tools accessed, and/or other automatically collected meta-data.

How We Use Information

We use the information that we collect about you to:

  • Operate, maintain, and provide you all of the features of our Services.   

  • Perform a contract that we have entered into with you or a third-party, or to take steps at your request prior to entering into a contract.

  • Create a profile about you that enables us to personalize your experience when utilizing our Services.

  • Improve our Services, develop new offerings, and perform analytics.

  • Respond to your questions, comments, and requests for information.

  • Send you emails and other marketing material, from time to time, that Vivanos believes may be of interest to you regarding other Vivanos products and services.

  • Communicate with you about your account or membership.

  • Notify you about changes to our Services.

  • Protect the security and integrity of our Services.

  • Protect our rights and property.

  • Comply with any court order, law or legal process, including to respond to any government or regulatory request, or for any other purpose with your consent.


How We Share Your Information

We may share your information for the purposes listed above with:

  • Persons who have been authorized by the licensee of the software (either you or your Primary Care Provider) to access this information, which may include doctors, nurses, or other administrative members of your Primary Care Provider.   

  • Vendors or third-party service providers that support us in providing Services.

  • Law enforcement or regulatory agencies, if required to do so by law or when we believe disclosure is necessary or appropriate.

  • Other entities in connection with the sale, merger, acquisition or other reorganization of our organization.


Deidentified Data

We may create deidentified information from personal information by excluding data components that makes the data personally identifiable to you (such as your name, email address, username). Our use of deidentified data is not subject to this Privacy Policy.

Accessing and Correcting Your Information

If you set up an account on our Services, you may login and access, correct or delete the information associated with your account.

Cookies and other Tracking Technologies

Our Services may use different types of cookies or other statistical and tracking technologies. We use strictly necessary cookies, which are enabled by default in order for our website to function properly. We may also use optional first and third-party cookies to improve our website, customize your experience and provide personalized advertising. When you visit our website, you may customize your cookie settings by selecting the “cookie settings” button on the cookie banner. All major internet browsers allow you to control cookies. You can learn more about adjusting browser controls at the following website: http://www.aboutcookies.org.

Links to Other Websites

Our Services may contain links to other websites. We are not responsible for the content or privacy practices of these linked websites. We encourage you to review the privacy policies posted on these sites before providing any personal information.

Security

We have taken appropriate security measures to safeguard your personal data by implementing reasonable technical and physical security measures based on the type of data we process. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential.

Do Not Track

Our website does not respond to Do Not Track signals.

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